About and FAQ

  • Who is Jessie Makes Rainbows?

Jessie Makes Rainbows is a one woman show, run by me, Jessie! I'm a 25-year-old fairy princess who loves to bring magic and sparkles and rainbows into other people's lives. This little business started as a hobby during lockdown, like so many others. I realised I was missing some creativity in my life, bought my first cheap Amazon polymer clay set, made the worst flowers you've ever seen... and the rest is history. 

  • Is Jessie Makes Rainbows your full time job?

Yes! As of March 2023, I have been running this business full-time.

  • Why don't you do large-scale launches?

My earrings are very slow made, and the amount I can release depends on my schedule. I restock my shop as often as I can and with as many designs as I can.

  • How long will my order take to arrive?

Check my shipping and deliveries page for more information.

  • I've seen a past design of yours, and I want the same pair. How do I order?

The only commission spots that are open at the moment are custom squiggles. You can order custom squiggles here.

  • I've ordered custom squiggles and haven't yet received an email asking for details on the design.

I make custom squiggle hoops in batches, alongside my regular restock schedule. If I haven't yet emailed, I just haven't gotten round to your batch! I can assure you that it is on my list, and I will be in touch as soon as possible to get the details necessary.

  • My custom squiggle hoops are taking longer to be made than I expected.

I do my absolute best to work through custom squiggle hoop orders as quickly as possible, but there is still an approximate six-week turnaround time, not including weekends and public holidays. If you need your custom squiggle hoops sooner than that, please email or DM me before purchasing to make sure that it's within my capabilities. 

  • I've used the contact form/emailed and haven't had a response.

If I have missed your email (I'm sorry!) please feel free to DM me on Instagram. Otherwise, feel free to send a follow up. 

  • Do you run any discount codes?

I occasionally run competitions for personal discount codes over on Instagram - follow me over there to stay up-to-date with all the goings on in the fairy kingdom. 

  • My order hasn't arrived. Can I have a refund?

I deal with refunds on a case-by-case basis. I'm not held liable for any packages that have been sent to the incorrect address, if the address matches that on the order. If your parcel has been lost, please let me know and I can make an enquiry with my delivery company. If your parcel has arrived and your earrings have been damaged in transit, please let me know within 48 hours and include photos of the damage. I do not ship untracked outside of the UK. If you have any other issues, please let me know and we can come to a resolution.

  • Do you have an email subscription list?

This is something I'm working on!

  • Do you do collabs?

Depending on the nature of the collab! Just get in touch with more details.

  • Do you sell wholesale?

I have done wholesale orders for shops in the past - it depends on the amount, the time scale, and my capabilities. Please just DM me on Instagram or email me at jessiemakesrainbows@gmail.com and I will get back to you.